Privacy Policy
Effective Date: 29 May 2026
At Tubby and Co, we value the trust you place in our brand. This policy describes how we collect and use your personal data when you visit our store or make a purchase. Our commitment is to manage your information with the same care we put into every handmade piece we create. We primarily collect details provided directly by you, such as your name, shipping address, and email when you place an order in AUD or sign up for our newsletter. Additionally, we automatically gather certain technical data about your device and browsing patterns through cookies and similar tracking tools to help us improve your experience. These technologies allow us to understand how our coastal designs reach you and help us optimize our boutique's performance for international shipping.
Data Usage and Third Parties
We use your personal information to fulfill orders, process secure payments through our trusted providers, and communicate essential updates regarding your jewelry. We also use data for marketing purposes if you have opted in to receive our coastal elegance newsletters. To provide our services, we share necessary details with third-party partners like shipping carriers for global delivery and analytics providers to monitor website health. We only process your data when we have a valid legal basis to do so, such as fulfilling a contract or pursuing our legitimate business interests. Your payment information is encrypted and handled by professional gateways; we do not store sensitive credit card details on our own servers. We retain your information only for as long as necessary to provide our services and meet legal obligations.
Your Rights and Global Transfers
Since we ship our pieces worldwide, your data may be transferred to and stored in countries outside of Australia. We ensure all international transfers comply with relevant privacy laws to maintain your security. You have the right to access, correct, or request the deletion of your personal data at any time. You may also withdraw your consent for marketing emails by using the unsubscribe link provided in our messages. We take appropriate technical steps to protect your data from unauthorized access or disclosure. If you have any questions or wish to exercise your rights, please reach out to us at [insert email address]. We may update this policy occasionally to reflect changes in our practices, and we encourage you to review this page periodically to stay informed about how we protect your privacy.